The Family Advocate: what the office does and how to ask for an enquiry
What a Family Advocate is, when the office gets involved, how a parent asks for an enquiry, what the report is for, and what else the office does under the Children's Act.
- Last updated:
- 14 November 2026
- Checked against the law:
- 14 November 2026
The short answer
A Family Advocate is a state lawyer who looks into what is best for a child and reports to the court. In a divorce, or an application to change an order about a child, the Family Advocate must hold an enquiry if a parent or the court asks. The office also registers parenting plans and agreements under the Children's Act, and mediates disputes about an unmarried father's rights.
At a glance
- Who they are
- A lawyer appointed by the Minister
- Qualified to be an advocate, with experience of family matters (section 2).
- Who they act for
- The child
- The enquiry is about the welfare of each minor or dependent child (section 4).
- Who can ask
- Either parent, or the court
- When asked, the Family Advocate must hold the enquiry (section 4(1)).
- What comes out
- A report and a recommendation
- The court decides. It must consider the report before granting a divorce (Divorce Act, section 6).
The Family Advocate does not act for you or for the other parent, and does not decide the case.
When the office gets involved
A divorce with children
Section 4(1)(a)
Once a divorce action has been started, a parent or the court can ask for an enquiry.
Changing an order about a child
Section 4(1)(b)
When someone applies to change, set aside or suspend an order about custody, guardianship or access made under the Divorce Act.
On the Family Advocate's own initiative
Section 4(2)
If it is in the child's interest, the Family Advocate can ask the court for permission to hold an enquiry without being asked.
Maintenance and protection order cases
Regulation 4A
A court can order a Family Advocate investigation where it is in the child's best interest and the matter is complex enough to need it.
Parents who were never married
The Act was written for divorce. A court has declared section 4 invalid to the extent that it shuts out parents who never married, and married parents who are not divorcing. The order gave Parliament time to fix the Act, and for that period the Act is read as if a parent in those positions can also ask for an enquiry, in an application about custody, guardianship or access. A Bill (B20-2025) to rewrite the section is before Parliament and is not yet law. Ask the Family Advocate's office how it is handling such requests today.
Step by step: an enquiry in a divorce
The form about the children goes in with the summons
- Who:
- The spouse who starts the divorce
If the divorce asks for anything about a child, a sworn form setting out the arrangements for the children is filed with the summons and delivered to the other spouse. It is called Annexure A (regulation 2).
It covers where the children live, their schooling, any learning difficulty or disability, who supports them, the contact arrangements, and each parent's work and income.
The other parent can reply
- Who:
- The other spouse
On a sworn form of their own, within the time the court rules allow (regulation 2).
The papers go to the Family Advocate
- Who:
- The registrar of the court
As soon as practicable after they are filed (regulation 2).
Ask for an enquiry, if you want one
- Who:
- Either parent
You send a sworn request, Annexure B, to the Family Advocate, give a copy to every other party and file one with the registrar. The form asks for your reasons (regulation 3).
The regulations set no deadline for asking.
The enquiry
- Who:
- The Family Advocate, often with a Family Counsellor
- How long:
- Started as soon as practicable
The Family Advocate chooses how to run it, and can require statements, reports and documents from anyone (regulation 5). Family Counsellors are appointed to assist (section 3).
The report
- Who:
- The Family Advocate
- How long:
- Within 15 days of finishing the enquiry
The report and recommendation go to the registrar, and copies go to both of you (regulation 5).
At court
- Who:
- The Family Advocate
The Family Advocate may appear at the hearing in the child's interest, and must appear if the court asks. They can lead evidence and cross-examine witnesses (section 4(3)).
What else the office does
Helps with a parenting plan
Children's Act, section 33(5)
A family advocate is one of the professionals whose help parents must seek when preparing a plan after difficulties.
Registers a parenting plan
Children's Act, section 34
A plan can be registered with a family advocate instead of being made a court order.
Registers a rights agreement
Children's Act, section 22
An agreement giving a father, or someone else, parental responsibilities and rights takes effect only once it is registered with the family advocate or made a court order.
Mediates a dispute about an unmarried father's rights
Children's Act, section 21(3)
A family advocate is one of the people such a dispute must be referred to.
Mediation is not safe if there has been abuse, threats or fear. If that is your situation, start with crisis lines and protection orders.
What goes wrong
Expecting the Family Advocate to be on your side
The enquiry is about the child's welfare, and the Family Advocate appears in the child's interest (section 4).
Worth checking: who is advising you, as opposed to the child.
A thin or careless form about the children
Annexure A is sworn, it goes to the Family Advocate, and it is the first account of the children's lives that the office sees (regulation 2).
Worth checking: every answer on the form before it is sworn.
Settling and telling no one
If the matter settles after an enquiry has been asked for, the full particulars of the settlement about the children must go to the Family Advocate before any further step is taken (regulation 3).
Worth checking: that the Family Advocate has been given the terms about the children.
Assuming the report is the decision
The report is a recommendation. The court has to consider it, and the court decides (Divorce Act, section 6).
Worth checking: what the report recommends, and what you would say to the court about it.
Assuming the office is only for divorce
A court has opened the office to parents who never married, as described above.
Worth checking: whether your application is about custody, guardianship or access.
What to gather
What Annexure A asks about
- Where each child lives now, and with whom
- Each child's school and grade, and any learning difficulty or disability
- Who pays for what
- The contact arrangements as they work today
- Each parent's address, work, income and financial commitments
- Any welfare organisation that has been involved with the family
What this means for you
The Family Advocate works from what the two of you put on paper and what the enquiry finds. A careful, accurate account of the children's ordinary week is the most useful thing you can give.
Sources
Every legal statement in this guide comes from one of these. We checked each statement against its source. A legal practitioner has not reviewed this guide.
- Mediation in Certain Divorce Matters Act 24 of 1987, sections 2 to 5 (consolidated to 9 August 2010, with the note on section 4)
- Mediation in Certain Divorce Matters Regulations, 1990 (as amended to 22 March 2005), Department of Justice
- Children's Act 38 of 2005, sections 21, 22, 33 and 34 (consolidated to 28 May 2025)
- Divorce Act 70 of 1979, section 6 (consolidated to 14 May 2024)
- General (Family) Laws Amendment Bill, B20-2025 (a Bill, not yet law)
- Plainly crisis lines
Independent. Not a law firm. Legal information, not legal advice.