Founding-member terms

Version 2026-11-13-draft

1. What you are buying

A once-off payment of R490 (including any VAT — TODO-REVIEW VAT status) gives you 12 months of access to the Plainly Navigator, starting on the day it launches publicly. We will email you when it launches. After launch, the Navigator is expected to cost R1 490 a year; your founding membership is not renewed automatically, and we will never charge you again without asking first.

2. Before launch

The Navigator will open one part at a time. As a founding member you will be given access to each part before the public launch, and that early access does not count towards your 12 months. We will also send you a preparation pack for a first meeting with a professional, once a family-law practitioner has gone through it, and a short set of questions about what we should build first. TODO-REVIEW: confirm this clause, and whether early access needs its own terms of use.

3. If we don't launch

If the Navigator has not launched by 31 March 2027, we will refund your payment in full to the card you paid with, without you having to ask.

4. Refunds before launch

Before launch, you can ask for a full refund at any time by replying to your confirmation email. We aim to process refunds within 10 business days. TODO-REVIEW: confirm against the Consumer Protection Act and the ECT Act cooling-off rules.

5. What Plainly is and isn't

Independent. Not a law firm. Legal information, not legal advice. The Navigator provides legal information and help with preparation. It does not prepare court documents and does not replace a legal practitioner.

6. Independence

Plainly earns nothing from the professionals it lists. Your payment is our only revenue from you.

7. Your information

We keep your email address and payment reference to deliver this membership. Paystack processes your card details; we never see them. See our privacy notice.